KROMATON carries out continuous support and after-sales services to ensure optimal operation of our Fast Centrifugal Partition Chromatography (FCPC) systems, as well as their compliance with latest security standards required by the industry or by law.
PREVENTIVE MAINTENANCE
Upon customer request, our field service engineers can perform preventive maintenance diagnosis at your facility to inspect the condition of all mechanical parts and electrical components of the FCPC system.
Following the inspection, a report is sent to the customer for recordkeeping purposes.
If additional work is required, such as a repair or replacement of components, these recommendations are included in the preventative maintenance report that is issued to the customer.
OPTIMIZATION
Our engineers work with you continuously to ensure that your FCPC is being operated in an optimal manner so as to enhance performance and productivity all along the lifecycle. In partnership with users, we offer our expertise to suggest upgrades based on the evolution of:
- Your production methods (review of production workstation, changes in operators’ tasks, etc.)
- Your applications and/or process evolutions
- The technology: upgrade of automation/control features, integration of new electrical components, etc.
- Applicable laws in terms of security
For additional information, please feel free to contact us
PROJECT MANAGEMENT- Our sales engineers and technical specialists ensure that projects are managed in an efficient and professional manner.
DOCUMENTATION- We provide all commercial, operational and technical documents related to your centrifuge system: operation and maintenance manual, drawings and schematics, FAT and SAT protocols, quality control manual, material certificates, spare parts, etc.
ON-SITE COMMISSIONNING AND TRAINING- Installation and start-up can be carried on-site by our technicians upon customer demand, to ensure the optimum operation of equipments. We can provide complete training for operating and maintenance staff.
KNOW-HOW- Because our Centrifugal Partition Chromatography FCPC systems are designed and manufactured in-house, we maintain complete control and knowledge of the design, procurement and manufacturing processes. We keep records of equipment history including on-site maintenance, improvements and upgrades that KROMATON has knowledge of, so as to provide you with tailored and specific support throughout the equipment’s lifecycle.
INTERVENTIONS- Our engineering specialists can ensure on-site or remote support, for all mechanical or automated parts.
SPARE PARTS- We hold in stock a wide number of spare parts and key components, to ensure our customers immediate availability over time.
PREVENTIVE MAINTENANCE AND OPTIMIZATION- Learn more here
COMPLETE OVERHAUL- We carry out complete overhaul and upgrades of our “old” equipment, including refurbishment and extension of lifetime of all mechanical parts as well as integration of the most recent electrical components. Overhauled equipments are submitted to all the usual acceptance tests before shipping and comply with all the necessary industry requirements in terms of performance, security and reliability.
For additional information, please feel free to contact us
PROCESS DEVELOPMENT
You have samples to purify and wish to test whether Centrifugal Partition Chromatography (CPC) is the technique that is adapted to your products?
We have partnered with C4i, an independant Research Laboratory equipped with our Fast Centrifugal Partition Chromatography (FCPC) systems. Using your samples, their researchers provide their expertise and know-how in CPC in order to:
- Develop the process for you : validation of technology, determination of solvant system, optimization of parameters to maximize performance
- Identify the right Centrifugal Partition Chromatography (CPC) system to achieve optimal performance (volume of column, number of cells, etc.)
So as to better respond to your request, we recommend you to download our questionnaire (.odt), and return it via our contact request form.
RENTAL EQUIPMENT AVAILABLE WORLDWIDE
Kromaton has a range of in stock equipment that is available worldwide for rental or purchase, for on-site testing and interim production.
FEASIBILITY STUDY
- Carry out the necessary studies and sample tests to confirm the consistency between the FCPC system and your process
CYCLE OPTIMIZATION
- Carry out sample tests followed by pilot tests to evaluate performance to be expected at the industrial scale
CONTINUITY OF ACTIVITY
- Proceed with maintenance operations or repairs of your exisiting equipement while maintaining your production schedule